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Author   Topic : "Corel Painter Email - Keep Painter 6, 7, 8 Running Smoothly"
Jin
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Joined: 09 Jun 2001
Posts: 479
Location: CA

PostPosted: Wed Jun 09, 2004 1:07 pm     Reply with quote
Originally posted in the Lounge forum at Conceptart.org and reposted here by request from Matthew (info on Painter Cool:

Quote:

Hi guys,

I just happened to find this thread. In fact, someone over at Sijun provided the link.

Wish I'd known you were discussing Painter problems here. I've just been reading the Painter 7/8 Feedback & Help and Questions, Tricks & Tips forums up 'til now.

What I'm getting around to saying is that you have your own very good direct contact with Corel and don't need to rely on Don Seegmiller or anyone else.

Write directly to:

Rick Champagne
Corel Painter Program Manager [email protected]

Provide him with your complete system specifications, steps leading up to the problem, and any other details you can think of that might possibly help his QA people replicate the problem.

He's happy to receive your input and I believe he usually does his best to respond. If he doesn't, don't despair. I know they're interested and they do try to fix things.

Painter 9 is in Beta testing now so it's still a good time to let them know everything you can about crashes.

I don't have an answer but can tell you that I've had my share of crashes and even more often, Painter 8 just vanishes without so much as a goodbye warning.

One thing I hadn't heard of in all my travels is that thing about having your stylus on the tablet when some other program pops something up. That's an interesting one, so thanks.

A list of things that seem to help:

Save often.

Save in a numbered series of files.

Close other programs.

Delete the Pre-built Brush File after each Painter session (more frequently than every hour or so if you're using complex brushes like Impasto and others). A new Pre-built Brush File will be automatically generated the next time Painter is opened. The Pre-built Brush File is located in the:

Painter 6 main application folder

Painter 7 > Brushes folder

Corel > Corel Painter 8 > Brushes folder

It's not present in versions earlier than Painter 6.

Use the Script Mover to create a custom Scripts library and keep all your special scripts there, then celete the Painter Script Data file (Mac) or Painter.ssd file (Windows) and a new file will be regenerated the next time Painter's opened.

In Edit > Preferences > Undo, lower the number if it's at the maximum 32 (uses memory).

Do regular system maintenance.

Oh, and a WARNING:

Never use Impasto settings with Water Colors or Liquid Ink. It will immediately and permanently corrupt the image.

That's all I can think of for the moment.


Good luck!


Also see the CGTalk Painter Forum sticky thread named:

Keeping Painter 6, Painter 7, and Painter 8 Running Smoothly


Jinny Brown
Painter Classes at TutorAlley Forums
(new registrations and Painter Classes on hold due to family medical emergency)
Tutorials and Painter Info at PixelAlley
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Matthew
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Joined: 05 Oct 2002
Posts: 3784
Location: I am out of here for good

PostPosted: Thu Jun 10, 2004 12:38 am     Reply with quote
Jin, many thanks there, a lot of great info in your post.
btw, I asked one of the moderators to move the fatal painter crash thread to the Painter 7/8 feedback section, better to have all the threads in that section.

One question and I am not that high-tech when it comes to painter so maybe it is an easy change for it. Is there some way one can change the zoom function to even numbers when zooming in painter? like 25% and 50%, 66% and yea upto 100% as in photoshop. And with this I mean the zoom feature changed in the ctrl + and ctrl - setting so you don't have to do it manually all the time.

thanks again for posting the info here Jin
have a nice day. Smile
Matthew
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agflash
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Joined: 03 Apr 2003
Posts: 52
Location: Germany

PostPosted: Thu Jun 10, 2004 2:31 am     Reply with quote
Matthew wrote:

....One question and I am not that high-tech when it comes to painter so maybe it is an easy change for it. Is there some way one can change the zoom function to even numbers when zooming in painter? like 25% and 50%, 66% and yea upto 100% as in photoshop. And with this I mean the zoom feature changed in the ctrl + and ctrl - setting so you don't have to do it manually all the time.

thanks again for posting the info here Jin
have a nice day. Smile
Matthew


Hi Matthew, as much i know it's not possible. Since Painter 6 nd 6.1 the zoom function is quite unhandy, in my oppinion. (Painter 6 and 6.1: 25, 50, 100, 200 % and so on)
But maybe this can help you. I work always with hot-keys:
Try 'M' for zoom (for more keys counsult your painter manual).
Anyway if you activate the zoom tool you can zoom with click on canvas in more handy ratio(Alt+click zoom out) as let me see..... 25, 75, 100, 125,150,175,200 and so on. Also there is pissible to zoom with drag and drop a square, but then you may have those 133 and other distorted values.
I hope there would be more control on this in Painter 9.
-----------------------------------------------------------------------------
Ah! And Jin
Maybe you have a solution for this, maybe it's really a bug and you could report it to Rick Champagne (me and my poor english...nooo it's not good ^^)
Ok here we go:
As we know there is possible to resize(widen, contract and so on) the selection in painter. So when you make it with lasso-tool it's ok to widen it, let us say by 10 Pixels, this works fine.
But
if you use 'Magic Wand' its first of all not possible only widen the current selection, you must select "transform selection".
Only then you are able to widen it, so if you take the value 10 again, after that the new selection is much toooo distorted. Try it out, it's clrearlier to see than to explain, especially with bad english ^^;;

What to do:
1. Magic Wand, select an area with it on canvas
2. Select -> Transform Selection
3. Select -> widen (value 10)

Andrej

PS.:
and thanks for the info btw. ^^
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Jin
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Joined: 09 Jun 2001
Posts: 479
Location: CA

PostPosted: Thu Jun 10, 2004 9:27 am     Reply with quote
Matthew wrote:
Jin, many thanks there, a lot of great info in your post.
btw, I asked one of the moderators to move the fatal painter crash thread to the Painter 7/8 feedback section, better to have all the threads in that section.

One question and I am not that high-tech when it comes to painter so maybe it is an easy change for it. Is there some way one can change the zoom function to even numbers when zooming in painter? like 25% and 50%, 66% and yea upto 100% as in photoshop. And with this I mean the zoom feature changed in the ctrl + and ctrl - setting so you don't have to do it manually all the time.

thanks again for posting the info here Jin
have a nice day. Smile
Matthew


Matthew,

Here are the ways we can zoom in Painter 8:

Click the "M" key to activate the Magnifier tool. In the Property Bar, choose the magnification number from the drop down list (fixed numbers).

Click the "M" key, then in the Property Bar, click the Actual Pixels (100% zoom) or Fit on Screen buttons.

Double click the Magnifier tool to zoom to 100%.

In Edit > Preferences > General, set the zoom percent increments (maximum is 100%). Then click the image with the Magnifier tool to zoom in or hold down the Alt/Option key while clicking the image to zoom out in the specified, fixed zoom percent numbers.

Use Ctrl/Command++ or Ctrl/Command+- to zom in or out in the usual odd percentages.

That's all I can think of at the moment.


USE AT SIJUN

Jinny Brown
Painter Classes at TutorAlley Forums
(new registrations and Painter Classes on hold due to family medical emergency)
Tutorials and Painter Info at PixelAlley
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Jin
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Joined: 09 Jun 2001
Posts: 479
Location: CA

PostPosted: Thu Jun 10, 2004 9:36 am     Reply with quote
agflash wrote:


<SNIP>

Ah! And Jin
Maybe you have a solution for this, maybe it's really a bug and you could report it to Rick Champagne (me and my poor english...nooo it's not good ^^)
Ok here we go:
As we know there is possible to resize(widen, contract and so on) the selection in painter. So when you make it with lasso-tool it's ok to widen it, let us say by 10 Pixels, this works fine.
But
if you use 'Magic Wand' its first of all not possible only widen the current selection, you must select "transform selection".
Only then you are able to widen it, so if you take the value 10 again, after that the new selection is much toooo distorted. Try it out, it's clrearlier to see than to explain, especially with bad english ^^;;

What to do:
1. Magic Wand, select an area with it on canvas
2. Select -> Transform Selection
3. Select -> widen (value 10)

Andrej

PS.:
and thanks for the info btw. ^^


Hi agflash,

I can understand your message and am sure Rick Champagne and his QA people and Painter developers will also be able to understand it.

Just go ahead and send him what you posted here.

Be sure to also include your complete system specifications and the Painter version, including patch number if it's installed (i.e. Painter 8 or Painter 8.1) .


Jinny Brown
Painter Classes at TutorAlley Forums
(new registrations and Painter Classes on hold due to family medical emergency)
Tutorials and Painter Info at PixelAlley
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Matthew
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Joined: 05 Oct 2002
Posts: 3784
Location: I am out of here for good

PostPosted: Thu Jun 10, 2004 11:23 am     Reply with quote
Jin, thanks again for the help. Smile

agflash, thank you there. Smile

Matthew
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