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Author   Topic : "PS7 and pressure sensitivity/tilt."
vivisectVI
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Location: Norway

PostPosted: Fri May 31, 2002 3:36 am     Reply with quote
Just installed Photoshop 7.0 yesterday for some colouring, and what do you know, it blatantly ignores any pressure and tilt input data! Now, i know you're supposed to turn it on by going to brushes -> shape dynamics, then configuring it there, but no luck. I've installed the latest wacom drivers, 7.72-4, but still no chance. Has anyone experienced similar problems? I saw another thread on this far back, but he managed to resolve his problems by installing new wacom drivers.

So, any tips?
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jekki
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PostPosted: Fri May 31, 2002 6:20 am     Reply with quote
go to "other dynamics" for pressure settings
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Asurfael
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PostPosted: Fri May 31, 2002 12:27 pm     Reply with quote
I am experiencing the same problem. None of the adjustments in photoshop work, sometimes it just completely randomly ignores the pressure and tilt sensitivity settings, and treats my tablet like a mouse. On wacom forums they recommend deleting wacom.dat (if you're using pc), and rebooting after that. I've heard it has helped for a lot of people, but in my case it hasn't provided the solution to the problem.

so far the only solution to the problem I've found is restarting the tablet service, or going to the tablet drivers, doing a few changes (any changes), pressing apply, and changing the settings back... And doing this every time it stops responding to pressure sensitivity. Don't know if this helped out that much.. I'm still trying to figure it out myself.

Also, I've experienced these problems in other painting programs also (such as painter 6). In the driver program's test area, the pressure sensitivity works fine. This problem only started after I installed photoshop 7. And it seems to affect other programs as well. Which is very frustrating to say the least.
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Jin
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PostPosted: Fri May 31, 2002 11:23 pm     Reply with quote
Hi guys,

I hates ta tell you, but I'm having the same problem. I bought an Intuos 2 about a week ago and didn't have much time to test it out. A couple of days ago, I decided there was definitely something wrong and called Wacom.

A very nice guy spent over a half hour with me on the phone, and we deleted the Wacom.dat file and my pressure sensitivity came back (or appeared for the first time with this tablet).

My old ArtZ II was working just fine but I just had to spend money!

Well... today, I discovered there was no pressure sensitivity in Painter 6! I called again, and again we spent a long time testing everything we could think of.

No pressure sensitivity in Painter 5 or Painter 6.

Pressure sensitivity is fine in Photoshop 5.5 and Painter 7.

I'm using the latest and greatest driver (so the guy said today), and pressure testing in the Wacom Tablet Properties control panel worked fine too.

Haven't tested in Painter Classic yet but seldom use it except for teaching, so it doesn't matter much.

The Wacom guy said he just couldn't think of anything but we talked about reinstalling Painter 6 to see if that would help.

What a danged lot of work just for the privilege of spending around a zillion dollars!

(He suggested I call Corel too.... NOT!)

I may, though, at least post a message on the Corel Painter Support Newsgroup and Painter list at Topica.com.

Any other thoughts? This stinks, methinks.

[ June 01, 2002: Message edited by: Jin ]
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armature
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PostPosted: Fri May 31, 2002 11:38 pm     Reply with quote
Dunno if this really applies to your tablets but considering that the driver is the same....I've got a wacom graphire2 and I've got pressure sensitivity within painter classic.

-Josh
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Asurfael
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PostPosted: Sat Jun 01, 2002 12:51 am     Reply with quote
I've reinstalled photoshop, I've reinstalled the drivers, I've uninstalled the drivers, installed old drivers, installed new drivers, I've reinstalled my OS, I've reinstalled photoshop again... And deleted wacom.dat a zillion times. Nothing works. But since the tablet does actually register the pressure sensitivity (as you can see in the tablet control test area), I'm thinking it might be something photoshop 7 does (everything was fine for me in photoshop 6). I was originally using a Graphire 2 with photoshop 6. I switched to photoshop 7, and the problems started. After that I've also changed the tablet to Intuos 2, but the problem's still there.

I'm thinking it might be something photoshop 7 puts into the registry? Because after installing photoshop 7, other programs started to have the same bug. I don't have any proof of that though... Just a hunch, so don't mind it. I just think that adobe should've worked more on the tablet support. But I don't really know. It might be some bug with the drivers just as well. The problem with windows is that you never know what the programs actually do. "Easy to use"... Meaning they hide everything that could be used to fix the problems

Edit: What OS's are the people having problems using? I'm working under Windows 2000. So far every person I've talked to about this has been using the same OS too. Just asking to see it isn't OS spesific...

[ June 01, 2002: Message edited by: Asurfael ]
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burn0ut
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PostPosted: Sat Jun 01, 2002 12:59 am     Reply with quote
yea sometimes my pressure sensitivity breaks in ps7, it usually comes back if i restart the comp, which isnt too bad cuz it doesnt do it that much, mabye once a day, after a few sessions of photohop opening and closeing... der der der...
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Jin
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PostPosted: Sat Jun 01, 2002 11:09 pm     Reply with quote
More than you ever wanted to know..

Win 98 SE
Pentium III
500 mHz
128 MB RAM
20 GB hard drive with about 9 GB free
NVIDIA RIVA TNT, 8 MB RAM

Intuos 2
Driver Version: 4.72-4 (Wacom techie says this is the latest and greatest, right one to have)

Pressure sensitivity in:

Painter 7.1.357 (Update installed)
Photoshop 5.5
Painter Classic

No Pressure Sensitivity:

Painter 6.1
Painter 5

Starting yesterday, I sometimes get brush strokes that send color streaking across the Canvas. It was much worse tonight when testing in Painter Classic. The cursor froze for a second or two, then the (supposed to be ) curved brush stroke would begin normally, paint a straight portion, then pick up the curve again as intended. Very strange and unsettling behavior!

Another thing that's been happening since the Intuos 2 was installed is that the cursor will freeze when anything else is happening on my system. The Wacom tech support person explained this is something to do with USB.. sorry, I can't recall what he said at the moment.. but he seemed to think it was normal. Ha! I don't!

I forgot to mention this in my previous post, but he also suggested closing "the other program" first to make the current program's pressure sensitivity work. We tried that yesterday while I was on the phone with him and it didn't help.

I'm seriously beginning to wonder if I should return this expensive gadget. The Intuos 2 seems to be the common denominator with everyone who's having problems with pressure sensitivity.. unless I missed something.

Wacom techie says it's Painter but I don't think so.

Again, my old ArtZ II tablet worked in all of the above mentioned programs, without any problem.. for years and years and years.

[ June 02, 2002: Message edited by: Jin ]
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LoTekK
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PostPosted: Sat Jun 01, 2002 11:37 pm     Reply with quote
actually, it's not necessarily the intuos 2, as i experience this problem with my intuos every once in a while, though not nearly as often as you intuos 2 owners seem to be getting...

anyways, i've had these problems intermittently ever since i first got the tablet...

jin, i've experienced the slashing brushstroke in painter classic (seems fairly random, though after a while i got the sense that it did this if there was a slight lag in cpu response due to hard disk access or something)... nothing a quick undo couldn't fix, though if you don't catch it quickly enough before making several quick and short strokes, it gets annoying...

as for the cut-out in pressure sensitivity, i've actually experienced it in ps 5.5, as well as paint shop pro 7 (haven't gotten ps 7 yet)... as far as i can tell, it seems to happen if another window takes priority over your particular paint program, say, halfway through a stroke... at least in my case, anyways... in painter classic this was easily solved by flipping the pen to "eraser" and then back... in ps 5.5, i had to task switch to another window and then back again before i got pressure sensitivity back...

don't know if any of this is of any help, but i certainly hope it is...

good luck!

[ June 02, 2002: Message edited by: LoTekK ]
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Torstein Nordstrand
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PostPosted: Sun Jun 02, 2002 3:52 am     Reply with quote
My specs:
1,2 Ghz Athlon
1 GB Ram
Win2000 on Raid 0
Graphire

I've also experienced pressure sensitivity turning itself off in Painter, this (if I remember correctly) after I had used another application and just clicked inside the Painter window to return. I think I solved it by switching to another task and back again (ALT-Tab, ALT-Tab), as LoTekK mentioned her. Just wanted to inform you that it's not just the Intuos...

Haven't bumped into any tablet-related problems in PS7 yet, will inform you if (when?) it happens
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Jeise
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Joined: 24 May 2002
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PostPosted: Sun Jun 02, 2002 8:52 am     Reply with quote
I occasionally have this problem, but like Torstein I need only to switch over to another task and switch back and it fixes itself. I have a 6*8 Wacom Graphire, and I use it in Painter and Photoshop 6.0.
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DickCheese
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Joined: 23 May 2002
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PostPosted: Sun Jun 02, 2002 9:33 am     Reply with quote
I've found the problem to be caused by dust mite excrement. They are small creatures the are frequently found in masses of dust in dirt inside computers and electronics devices. After extended time they can really shit up the insides of your pc. This affects the pressure sensitivity in most tablets.

Pop off the case of you pc and give it a good clean washing. Soap and mild water should do the trick.
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LoTekK
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PostPosted: Sun Jun 02, 2002 12:10 pm     Reply with quote
quote:
Originally posted by DickCheese:
I've found the problem to be caused by dust mite excrement. They are small creatures the are frequently found in masses of dust in dirt inside computers and electronics devices. After extended time they can really shit up the insides of your pc. This affects the pressure sensitivity in most tablets.

Pop off the case of you pc and give it a good clean washing. Soap and mild water should do the trick.



holy christ, you should charge money for that kind of info and advice... i tried the soap and water trick, and it worked like a charm...
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Torstein Nordstrand
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PostPosted: Wed Jun 05, 2002 5:46 am     Reply with quote
Just for the record, I too have now acquired the PS7 Wacom bug. The pressure sensitivity stopped in PS, but Painter was still doing fine. Tried restarting PS, wouldn't help. I then closed both programs, started Painter7 again, did some strokes, closed it, opened PS7, and pressure sensitivity was back on again.

I'm sure there's something in the Adobe engine doing this, as it's just happening when people have installed PS7. Probably will be an update soon...

Later,
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Dr. Bang
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PostPosted: Wed Jun 05, 2002 6:02 am     Reply with quote
I think i figured it out, just play around/swith back and forth with this tab

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ceenda
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PostPosted: Wed Jun 05, 2002 6:40 am     Reply with quote
Jin: Haven't had problems with pressure sensitivity in Painter 6.1 - have you tried attaching the F1 key to "Tracking"? Sometimes the pressure sensitivity can be awry when switching between windows and if this happens I just press F1, scribble on tracker area and everything works fine again. AFAIK I have the latest Wacom drivers.
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DuKEZ
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PostPosted: Wed Jun 05, 2002 6:51 pm     Reply with quote
i have had the same problems as the crowd, but after installing the latest (wacom) drivers, i've got the sweet nourishing pencil sensitivity back.

cheers.
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liv the fish
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PostPosted: Thu Jun 06, 2002 6:35 am     Reply with quote
A few observations:

1. If you make a setting for specific programs (instead of all programs, go in and set up one for Photoshop, Painter, etc.), you have to go in and change your settings for that program, just as you did for the all programs settings. This might explain why some are having problems in only one program and not others.

2. I had to set everything all the way up to firm to prevent the stray marks. Nothing else worked.

3. You can't use any other mouse control device while using the tablet. This always flips mine out

4. Using the eraser part of the pen flips mine out too. I stay away from it.

5. As others said switching windows can confuse.

6. Ditching the .dat file ditches your preferences. I didn't do this solution but from experience of ditching other preference file I'd guess you probably have to go back and reset your settings.

When you install your drivers, you should get a PDF or 2 that lists some of this stuff. Hope this helps out. Maybe others can add to this troubleshooting list.

good luck,
Brian H.
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DuKEZ
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PostPosted: Thu Jun 06, 2002 11:11 pm     Reply with quote
update: even though i got the sensitivity back, (with the newest drivers) my graphire still tweaks out on me.

one: it'll loose its sensitivity and go all bold (this was a common problem since i first got it though - with all driver revisions and or programs)

two (new problem):
sometimes when i pickup my pen off the surface, (to choose a color or whatever) the program still draws (following the cursor) (both photoshop and painter). so i get crazy lines all over.

At first this was apparent when i was using photoshops eraser tool, but brushes work the same too.. goes in and out. just like problem one. cept this problem just started happening with the newest drivers.

anyone?
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ceenda
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PostPosted: Fri Jun 07, 2002 4:46 am     Reply with quote
DuKEZ: If it's causing that much trouble and Wacom tech support are unable to help then I think you're entitled to a refund or a replacement. Beginning to sound like the tablet is ropey.
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