[The Dude]

DISCLAIMER: This thread is related to digital art because it involves the tools used for such. I believe it to be relavent here because this is the meeting place of the world's formost digital artists. That said...

Okay, I consider myself to be a pretty tech-savvy guy, able to solve most of my own problems, but this one is making me pull my hair out.

SITUATION: I have a PII 300, 192MB Ram, Running Win 2K Pro, with a Sony 21" trinitron on a voodoo 3 2000 PCI and a sony 17" trinitron as a secondary monitor on a matrox g400 max AGP. Also wacom artz II 12x12. I have this system at my office connected to a LAN and everything runs fine (as well as a PC can run), photoshop and painter (both 6.0) run fine.

PROBLEM: When I take this system home and plug it into an older 19" monitor, cable modem, and keyboard neither painter nor photoshop will run. The only things different are the monitor, keyboard, and modem, and of course location.

PHOTOSHOP: I get the grey background, but then it just sits there and the task manager says it's not responding.

PAINTER: Reads the hard drive for a sec and then I don't even see anything. If I look under processes in the task list I see it there, but it never comes up and I just have to end the process.

If anyone has any insight into how to fix this situation, please let me know.

Thanks...

| The.Dude |
My Hobby: WorthlessFacts.com
My Art: burden

[This message has been edited by The Dude (edited December 07, 2000).]

[Lukias]

YOU FUCKING PRICK, DON'T YOU LEARN!!!

Sup essay I'z just fucken wit ya....

I'd sincerly love to help you but i'm afraid i know very little....
besides mummy just baked some delicious brownies..."coming mummy"

[Tinusch]

Turn the monitor upside down and shake it

[Tinusch]

Press the Alt key

[Tinusch]

Tie a ribbon around the plug so it looks nice

[Tinusch]

I'm pretty sure one of those things will solve your problem

[Lukias]

I've heard that forcing turds through the back vents in you monitor can severly fuck it up......

....yeah, so probably best you don't do that.

Sorry

[The Dude]

lukias: wheres my brownie?

Tinusch: I've tried all those things, but to no avail.

Lukias: Shit! Thas my problem then.

But seriously fellas, you have been a huge help!

[Lukias]

Supporting others is my specialty, I'm flattered that you like what I had to offer.

Urinating in the wall socket probably wouldn't help (sore penis i'd imagine ).

If you say nice things to Mr computy wuty and then give a big hug say "if you be a good be I'll install PS 6" and then lick all the static of the monitor......that should do it.

Sorry.... thats it

[The Dude]

I bet if I licked the static off the monitor while peeing on the wall socket I could have things straigtened out in no time. I'll let you know what happens and if you don't hear from me I guess it didn't work!

[Lukias]

Vedy vedy ba idea, yu no wan do that......vedddddyyyy sor penis.....

....you no do wrokay?

[Delucubus]

Try a web site for technical support on your computer. Or call your computer's/monitor's manufacturer.

[The Dude]

Delucubus: I may do that as a last resort, but I thought that I would try here first. There's bound to be someone here who has experienced the same / similar thing.

[[Shizo]]

hehe, i bet you could say that moving heavy furniture is also Digital Art related... somehow

------------------
Nothing really matters to me

[The Dude]

Of course moving heavy furniture is digital art related, light furniture too for that matter. Have another pull off that vodka bottle and you'll see what I mean.

Oh, and keep your finger near that nuke button.

[waylon]

A good start would be to try to narrow down exactly what the problem is. I'm guessing it's the change of monitor, but it's hard to say. When you bring the computer home, which video card do you plug it into? What resolution do you run it in at home vs at work? If you unplug one of the monitors at work, does the problem occur? If you change the resolution at work, does the problem occur? (If you change it at home, does the problem go away?) What about color depth?

Do you bring the tablet home with you? If not, does the problem occur at work when you unplug the tablet?

On the off chance that it's your keyboard or mouse, maybe test those too by bringing them home from work.

Basically, see if you can figure out exactly what details are different between home or work, and test them one at a time. You should be able to figure out what's causing the problem, if not a solution to it.

[kanabis]

lol...its not the monitor .... you could disconnect the monitor and it would still come up with that problem .. (good luck trying to start the program without the monitor tho )

have u tried reformatting and then reinstalling everything?

[This message has been edited by kanabis (edited December 08, 2000).]

[The Dude]

Waylon: Thanks, I think that is what I am going to try and do. I do bring the tablet and mouse home. I think it does have something to do with the second monitor because I tried to open a Word file that was attached to an e-mail and the last time I ran word was in the secondary monitor...locked up.

Kanabis: I've already tried that six times with no change at all. I even took the hard drive out and ran a huge magnet over it, but that didn't help either.

[kanabis]

like i said before it has nothing to do with your monitor ...

video card on the other hand might be a problem... do u have two vid cards in your system at home like the system u have at work?

[Wiro]

Could it be that you use a single monitor setup at home? You only mentioned the 19".

So maybe that's what's screwing up your setup. Otherwise just reinstall Painter and PS.

[This message has been edited by Wiro (edited December 08, 2000).]

[The Dude]

Kanabis: I bring my system from work to home, it is the identical setup but with a different keyboard, cable modem instead of a LAN, and 19" monitor plugged into my PCI vid card as opposed to 21" monitor plugged there and 17" plugged in my AGP card.

Wiro: I made sure that for painter and photoshop I moved everything to the one monitor so that nothing would appear in the second display, and I unchecked the option
that the other monitor was attached under display properties.

I'm pretty sure that the problem has something to do with this: My secondary monitor which I do not use at home is attached to my AGP video card and is recognized by Windows as my primary display. I think it must be the primary display because it is on the AGP adapter. The other card is a PCI adapter and although I use it as my main display, Windows recognizes it as "display 2" even though it has the task bar and start menu in it.

SO I think the programs "don't like" the fact that there is no display attached to the primary adapter. I have tried running the software and then switching my monitor at home to that adapter with no success. But, I think that has something to do with it.

[kanabis]

try just removing one of the vid cards (voodoo for instance) and then see if it works .... that would be a quick easy way of narrowing the prob ...

[Trevor_Wockett]

ermm.. i dont know that much about this sort of thing.. but it *does* sound like the sort of thing that would happen to me as well..

this is only a wild wild gues.. but.. would painter / PS 6.0, when installing... install files elsewhere on the network? if it did that, and then needed to reference those files, if the LAN wasnt there, then.. that'd be kinda bad.. wouldnt it?
once again.. only a wild, wild guess.. for all i know.. it could be the fact that you have your computer too close to the window, and it doesnt like the view.. :P

[B]

well you have a few actual options that could help you out,.

1) the keyboard is bad, maye a stuck key or something screwing it up.. goto the local computer store and give'm $5 for new keyboard

2)the problem sounds more like a modem driver issue,. i would remove the modem, uninstall the drivers, then try the applications

3)if neither of these work i would try to reinstall the applications one at a time, or check your hard disk for space trying clearing temmp files and such. if this resolves your problem then it's just a coincedence that moving your computer happened at the same time your art apps locked up..

4) try running a virus application, maybe you've gotten the art app virus,.


B

[Prometheus]

I had that same problem once , but I guess yuo have a mac , on windows it's pretty easy , I just booted it up in "safe mode" ,and then you can look for the problem wherever you think it is , and you'll be up and gong in no time

Hope that helps you

[CyberLink]

My proposal is to uninstall all unnecessary stuff from the PC like small tools and photoshop plug-ins.

If you have any of Tivoli products on your system it's a MUST to uninstall it.

My photoshop can't run together with Tivoli.

[Frost]

I'd say it's searching for some LAN file somewhere, which Tinusch's solution would I think work, that is pressing 'ALT' during the loading process which bypasses the settings (in Photoshop that is). Looking up a LAN computer while not on the network causes windows to freeze up for 20 seconds or so... as for Painter... don't know. Probably something simular.

[The Dude]

Well, still having trouble...

I'm guessing, now that it has something to do with looking for files on the LAN that it can't find.

I don't think it is a hardware problem because I take this computer back and forth from home to work and it works fine at the office, but I get the problems at home.

I tried the 'ALT' key with no success. I'd like to try erasing the preferences file for Photoshop, but I can't find one for PS6, it's hidden unlike earlier versions.

Anyways, thanks for the help. If I figure it out, I'll let you know what it was.

| The.Dude |
My Hobby: WorthlessFacts.com
My Art: burden

[Monolfx]

What resolution are you running at? (work and home)

[Hlid Skjalff]

HAHAHAH i KNOW THE ANSWER, The programms were Net-installed and unless u're logged in to the network, the attributes of which u can find in NETWERK :-))) menu, uninstall network software.

Dude, you are just a bit retarded, how da F&%& can monitor affect it..????