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Author   Topic : "Photoshop crashes regularly"
Torstein Nordstrand
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Joined: 18 Jan 2002
Posts: 487
Location: Norway

PostPosted: Sat Apr 05, 2003 8:21 pm     Reply with quote
Please, please tell me that there is an easy fix for this:

Brush controls -> Shape Dynamics -> Angle Jitter. If I turn this on, and work for a while, Photoshop will suddenly hang, stop responding, and I have to force the program to end.

I work in XP, PS 7.01, Wacom Intuos2. I have this problem on two separate hardware setups. Has anyone heard about this / can recommend fixes?

Thank you,

Torstein
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B0b
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Joined: 14 Jul 2002
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Location: Sunny Dorset, England

PostPosted: Mon Apr 07, 2003 12:40 am     Reply with quote
got any more information : how long b4 photoshop freezes, size of image - how much RAM u have etc?

i can't duplicate this problem because i have an old wacom without the tilt feature Sad
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Torstein Nordstrand
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Joined: 18 Jan 2002
Posts: 487
Location: Norway

PostPosted: Mon Apr 07, 2003 12:52 am     Reply with quote
Thanks for the bump, B0b. I've got 1 gig ram on both machines, plenty available in most crashing situations. Size of image varies. It might take 5 minutes, might take 30 minutes. It is only when using Angle Jitter that it crashes. This happens, as far as I can tell, no matter what the physical and environmental setup I use.

Also, you don't have to use tilt, set Angle Jitter to "Direction", for instance. I thought it might be a tilting error, but "Direction" only turns the brush in an angle proportional to the stroke's current direction. Has anybody ever had a crash when using a brush with Angle Jitter turned on?
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B0b
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PostPosted: Mon Apr 07, 2003 4:36 am     Reply with quote
are you on the l8st Wacom Drivers? have u emailed wacom tech support with the problem?

is that angle jitter only? or do u have any of the other features on?
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oDD
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Joined: 07 May 2002
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Location: Wroclaw Poland

PostPosted: Mon Apr 07, 2003 5:28 am     Reply with quote
the only time ps crashes for me is when I have not enough free space on the first scratch disk, sometimes 600MB even is not enough.
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Torstein Nordstrand
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Joined: 18 Jan 2002
Posts: 487
Location: Norway

PostPosted: Wed Apr 09, 2003 10:13 pm     Reply with quote
Sorry to be late, busy busy

Bob, all drivers are new, PS is updated. I haven't mailed Wacom, because the way I figure, it shouldn't be a Wac problem. The Angle Jitter feature when set to "Direction" does not need any unusual input from the tablet AFAIK. I thought it was a tilt problem at first, but no more. Maybe it's my PS version that's gotten a scratch, I dunno. I have other features on at the same time, but can't see that making a problem in tandem with Angle Jitter. No other features make PS crash.

oDD: Have you tried switching scratch disks? Also, I'd do a full scan of the drive to see if there are any bad sectors. I just found a 4 GB bad area on one of my RAID disks. Nothing cozy about that, especially on a Striping Array. No more double speed for me for the moment...

Thanks,
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B0b
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PostPosted: Thu Apr 10, 2003 12:20 am     Reply with quote
Confused don't know then..

try Adobes Forums http://www.adobe.com/support/forums/main.html
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Torstein Nordstrand
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Member #
Joined: 18 Jan 2002
Posts: 487
Location: Norway

PostPosted: Fri Apr 11, 2003 4:52 am     Reply with quote
Hehe, I had already tried the Adobe "forum", as well as the Wacom places when I tried here. No help, no understand. It seems it's a problem unique to me and my gear. Maybe I'll just have to acquire another copy of Photoshop and see if my cd is toast or something.

Thanks for your time anyway, worth a shot.

Cheers,
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