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Author   Topic : "tablet keeps dying"
Winter
junior member


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Joined: 17 Aug 2002
Posts: 15

PostPosted: Sat Jan 18, 2003 11:31 am     Reply with quote
ok, this is getting very annoying. Evil or Very Mad

it seems that after about 5 minutes of painting in Painter(or any other program), the Tablet just dies. the light turns off and it won't turn on until i restart the computer. i tried everything, updating drivers, and i've asked a few people and they had no clue what is wrong. seems it only happens when i'm painting Evil or Very Mad Evil or Very Mad .

i'm guessing it might be a USB problem rather than the intous Tablet. but sadly i'm not too good with computers to figure it out. anyone else ever had this problem? please help, Thx
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Drunken Monkey
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Joined: 08 Feb 2000
Posts: 1016
Location: mothership

PostPosted: Sat Jan 18, 2003 11:43 am     Reply with quote
Try it on a different port of the same computer then on another computer if that doesnt fix it. If it still happens get a replacement from Wacom. I think all their tablets are lifetime warranted arent they?

If it works on another computer then there might be something with your motherboard. Update the bios maybe...

I had a serial tablet, it did the same thing. Its cord was broken inside.

Just my 2 cents.
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lalPOOO
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Joined: 12 Jan 2002
Posts: 399
Location: Canada

PostPosted: Sat Jan 18, 2003 1:23 pm     Reply with quote
The dr. gave you some pretty good advice. My guess is that its some kind of lose wire, if your of the adventurish do-it-yourself genre, you could open it up and try and fix it. However, that'd void the warrenty.

You could try RMA'ing it if the things he's suggested don't work.
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[Shizo]
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Joined: 22 Oct 1999
Posts: 3938

PostPosted: Sat Jan 18, 2003 3:23 pm     Reply with quote
HMM! I have a serial, and i wished i got an USB but i see these things happen to both.. Mine doesn't die, and the light is still on. But sometimes after i use the computer for a while, the tablet doesn't respond. I try to turn the driver connection off and on but that doesn't work. Either reinstalling the driver or restarting works though.
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eyalyab
member


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Joined: 11 Jan 2003
Posts: 308
Location: Israel

PostPosted: Sat Jan 18, 2003 6:16 pm     Reply with quote
had this problem too once. the graphire1 tablet wouldnt work (light was still on) sometimes plugging the usb in the second outlet helped. sometimes i had to reinstall the driver. doesnt happen lately (shit. i jinxed myself) un-jinx! un-jinx! (dont mind me)

a different problem i have lately is that the pen nib sorta gets stuck and even when i lift the pen up (not pressuring it on the tablet) it still reacts as if it was pressed. some f*cked up graphire this is. at least it was cheap.
btw, who the hell uses that mouse?! its useless. anyone wanna buy a graphire1 mouse? i thought so.. ::throws mouse out the window::
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Winter
junior member


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Joined: 17 Aug 2002
Posts: 15

PostPosted: Mon Jan 20, 2003 6:08 pm     Reply with quote
Thank you all for trying to help!...

i tested the tablet on my friend's computer and it was working perfectly...aah it's the motherboard damn it. and the most depressing part is that while i was looking for a website to update my bios, i notice that there's no support for the board. caught another website listing it as one of the worse motherboards. Mad Mad

i hate this Crying or Very sad . i've been wasting more time trying to stabilize my computer than doing an actual artwork.
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