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Author   Topic : "Is my Intuos' pen or the tablet itself broken?..."
Termite
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Joined: 07 Oct 2001
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PostPosted: Sat Nov 24, 2001 5:53 pm     Reply with quote
Just bought a used 4x5 USB Intuos through ebay and am having a few problems:

1) There is no pressure sensitivity when I draw in programs such as Photoshop 6, Flash 5, Paint Shop Pro 7, Painter Classic... My friend showed me how the pressure sensitivity is supposed to look like on his Graphire and I am sure that my Intuos has no sensitivity...

Friend's Graphire1 USB:


My Intuos1 USB:


I am running on WinXP (so is he)... Intel P3-700e cpu, Asus CUSL2 motherboard...running through an addon USB card due to conflicts my mouse was giving me with the onboard USB. Wacom drivers used - English - Driver 4.71-4 for Windows (what are the 4.60 drivers on the website with "SD" support?).

2) Eraser does not work. When I try to erase, it does not auto switch to eraser. I have to manually pick the eraser and then use it (which defeats the whole purpose of this since I can just use the writing side of the pen to erase the same way).

Anybody know what could be going on?

Another thing to note; when I try to adjust tip settings in the Wacom Tools, I can't draw in the Advanced Settings' right side where you can determine the pressure of your pen/tablet.

[ November 24, 2001: Message edited by: Termite ]
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[Shizo]
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PostPosted: Sat Nov 24, 2001 7:35 pm     Reply with quote
Bah, i dont use sensitivuty to control brush size, use it for opacity. Try to draw with airbrush and go to options and have opacity or brush size checked - see if it works.
And erasor.. i never use it. I dont find it handy because i need to change opacity and brush size every time so i'll have to pick it manually anyway each time.
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Termite
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PostPosted: Sat Nov 24, 2001 8:21 pm     Reply with quote
I'm assuming that you're talking about Paint Shop Pro. Doing that did not solve the problem. Anybody else have an idea on what's going on?
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edible snowman
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PostPosted: Sat Nov 24, 2001 9:06 pm     Reply with quote
you have to turn on pressure sensitivity. i dont know about other programs, but there's a little check box in the options pallete or something like that in photoshop.
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Jin
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Joined: 09 Jun 2001
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PostPosted: Sun Nov 25, 2001 12:26 am     Reply with quote
Some sample brush strokes done with my old ArtZ II Wacom tablet, Painter Classic, and after resetting Brush Tracking:



To reset Brush Tracking: Edit > Preferences > Brush Tracking then paint a brush stroke using your normal pressure and hit the OK button.

Some brushes in Painter Classic (as well as full versions of Painter) respond to pressure more than others so test them all to see which ones do what.

In full versions of Painter, we have a lot of control over how a brush paints using the Brush Controls settings, including Pressure, Opacity, Color, Direction, Jitter, Grain, Angle, Resat, and Bleed, even in Painter 5, and more in later versions, including Negative or Positive Depth, variety of color picked up with each bristle, and so on.

You might also need to update to the latest tablet driver and replace the stylus' nib.

Try posting your question to the Painter list at Topica.com: http://www.topica.com/lists/painter-list/

Corel Painter support newsgroup:

Add Server: cnews.corel.ca
Subscribe To: corel.graphic_apps.painter

Also contact Wacom to see if they have any suggestions.

I vaguely recall people talking about deleting one of the Wacom files that regenerates itself but don't know which one it was. Wacom should be able to tell you if there's any validity to that suggestion and, if so, what file. People on the Painter list and corel.graphic_apps.painter newsgroup will very likely be able to suggest a solution.

Good luck,

(They'll probably tell you to buy Painter. It's the best program for brushes and they react wonderfully with the Wacom tablet and stylus.)


Jinny Brown

PixelAlley Links - Jin's Painter Classes http://www.pixelalley.com/Painter-Module1-Class1/painter-classes-links-page.html
PixelAlley Sections: http://www.pixelalley.com/pixelalley-sections-pages.html
Visit us in the Painter Forum at In Depth Discussions: http://www.critical-depth.com/cgi-bin/idd/
______________________________________

[ November 25, 2001: Message edited by: Jin ]
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Termite
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PostPosted: Sun Nov 25, 2001 1:05 am     Reply with quote
edible snowman, I tried checking for the pallete option but could not find it. Anybody know where this might be?

Jin thanks for the reply, but it did not help
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Termite
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PostPosted: Tue Nov 27, 2001 9:45 pm     Reply with quote
Anybody?
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roundeye
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PostPosted: Tue Nov 27, 2001 10:06 pm     Reply with quote
quote
Quote:
Anybody know where this might be?

in PS6, click the brush icon(after you have the brush selected from the toolbar) at the top/right(brush dynamics). set size to stylus.
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Termite
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PostPosted: Wed Nov 28, 2001 1:52 pm     Reply with quote
I found it, but for some reason it's greyed out. Any reason why this might be?
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Gothic Gerbil
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PostPosted: Wed Nov 28, 2001 9:26 pm     Reply with quote
I'd say your drivers are installed improperly, it sounds like photoshop thinks you're just using your average la di da mouse.
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Indian_Prophet
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PostPosted: Wed Nov 28, 2001 9:37 pm     Reply with quote
Termite visit wacom site and carefully read the FAQ section after selecting >support>your OS type. There are various reasons why this could be. You should be bale to draw inside the DRAW HERE section under pen tip feel with that new Driver Download 4.71, thats the one I have and you shouldnt have this stuff greyed out. I hope you followed the instructions for USB installation its a bit tricky also using the self exe driver that comes from wacom....be sure (if I ma not mistaken) to remove all existing driverw before installing this Intous tablet. I would suggest starting from the beginning and use the add remove programs in the control panel to remove all existing drivers.....Did you previously have a tablet and upgraded?
Peace
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Indian_Prophet
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PostPosted: Wed Nov 28, 2001 9:40 pm     Reply with quote
well, I havent read how to remove the tablet that is usb because mine is serial (no complaints either) but your prob have to remove the drivers from Device Manager first...,make sure your tab is unplugged. The remove any existing tablet files and start from a clean install. Be sure to check wacom because it may be a bit different.
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Termite
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PostPosted: Wed Nov 28, 2001 11:10 pm     Reply with quote
When I got the tablet, I did a clean install of the drivers that are up on the wacom support page. Today I completely uninstalled the drivers and tried the second set provided on wacom site (4.60?) and still it did not make the problem go away, so now I'm back using the newer ones. Here's the thing; my motherboard's (Asus CUSL2) built in USB ports don't seem to work properly with my Logitech MouseMan Wheel (optical), so I use the addon card that came with the motherboard. Into this card, I've plugged in the mouse + tablet. I am using default WindowsXP drivers for the mouse and the wacom's drivers for the tablet. I still don't understand how it is possible that the drivers did not install properly. I've ran the installation off of Administrator account...
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horstenpeter
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PostPosted: Thu Nov 29, 2001 1:48 am     Reply with quote
Have you tried using your tablet at your friend's PC ? That way you could determine whether the tablet is toast or it's a problem with your computer....
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Termite
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PostPosted: Thu Nov 29, 2001 7:32 pm     Reply with quote
I used it on my laptop and it works just fine. Everything works, the eraser the sensitivity...you name it, it works on my laptop but not pc.

I tried looking in the BIOS but didn't seem to find anything related to this. Removed the addon USB card, made the mouse into a PS/2 format and used the tablet on its own on the built in USB slot(s) and still the pen/tablet would think that it is a mouse, when in fact, it was switched for PEN use. This is really pissing me off and I have no idea what could be causing this. I emailed Wacom yesterday and have yet to receive a reply. Once again, any help from you guys would be appreciated.
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Indian_Prophet
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PostPosted: Fri Nov 30, 2001 12:22 am     Reply with quote
Termite, I don't know. XP huh...maybe there is the problem. Do you have XP installed on your notebook too? Check the IRQ sharing there may be a conflict there...I think I read something about this tab conflicting with IRQ sharing...but not sure.
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Termite
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PostPosted: Fri Nov 30, 2001 7:56 am     Reply with quote
The laptop was using Windows98. My friend (the one with the Wacom) uses a setup close to mine and WindowsXP. So I don't see why WindowsXP would be responsible. Going through WinXP's System settings, no conflicts are being reported.
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toast!
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PostPosted: Fri Nov 30, 2001 7:58 am     Reply with quote
hey have you checked the wacom tools on the control panel (i ve got a penpartner and they are installed automatically, don't know for the intuos) ?, you can set pressure sensitivity for all programs , maybe the parameters are wrong or a bad stylus is selected ..

check also some newsgroups or faqs, it is not impossible that there is some problems with the intuos driver on XP .

my two cents, hope it will help

good luck !
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Termite
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PostPosted: Fri Nov 30, 2001 9:00 am     Reply with quote
That's the thing. When I go into these pen settings, the pen does not repond to sensitivity or the eraser. There's a box where you can draw, but when I put the pen to it, it does not draw there. I tried this on my laptop and it worked just fine. In diagnostics section of Wacom Setup, when I bring the pen onto the tablet, it shows the information about it such as location, current pressure etc, yet when I try to draw on the Tip Feel settings, it does not work. Here's something I got from Wacom Tools Summary:

Number Of Tablets : 1

Tablet Summary For Intuos 4x5 :
Tablet Attached to: USB
Tablet Enumeration: 7
Tablet Model: 200
Tablet Version: 1
Tablet Revision: 0
Tablet Variation: 1
Tablet OEM Code: 0
Number of Customized Apps for Intuos 4x5 : 1

Intuos 4x5 - Application Sumary for All Applications :
Application Identifier: 0
Mapping Group ID: 2049
Number of Customized Tools for All Applications : 1

Intuos 4x5 - All Applications - Tool Summary for Intuos Pen :
Tool Enumeration: 0
Tool Device ID: *edited out*
Tool Serial Number: *edited out*
Tool Mapping Set Index: 20064
Input Origin 1: 0, 0
Input Extents 1: 12700, 9650
Output Origin: 0, 0
Output Extents: 1024, 768


Maybe this can give anyone some insite on what's going on...

I've tried just about everything over past 2-3 days. Removed cards, disabled onboard USB to use addon, switched cards around, messed around in BIOS and still was unable to come up with a solution.

[ November 30, 2001: Message edited by: Termite ]
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shingo
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PostPosted: Fri Nov 30, 2001 11:31 am     Reply with quote
I had the exact same problem myself, its not your wacom pad. Windows detects pad and i can move cursor around with pen, but no pressure senitivity. In order to fix it I had to reformat and reinstall windows xp, that fixed it. Seems to be some kind of resource conflict that I wasn't able to figrure out, probably having to do with that crap ACPI setting.
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Termite
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PostPosted: Fri Nov 30, 2001 1:51 pm     Reply with quote
That sounds like a good option, but I'm leaving that as the last thing on my list right now... I'm sure that there must be SOME way to fix this problem without having to format...
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