[Dan3d]

Hi All,

I am fairly new to this forum, though some of you may have seen a post or two from me over the last week. Now I have a question concerning Painter.

For years I have been using Photoshop and then I heard something about pen strokes being smoother in Painter than in Photoshop and I wanted to try it out. At work we have a copy of Painter 6 and they let me take it home to test it out (I am a 3D Graphic Artist and Web Site Developer). Painter installed just fine, ran just fine, and I found that what I was told was true! Lines are much smoother in Painter than in Photoshop!

I promptly installed Painter at work and the program WILL NOT RUN! I don't understand why? My system at home is not all that different from the one at work:

Work:

Dual PIII 600's
512 MB SDRAM
Hercules Prophet II GTS 64 MB (GeForce2)
Windows 2000 SP1

Home:

PIII 933
512 MB SDRAM
Hercules Prophet II MX 64 MB (GeForce2)
Windows 2000 SP1

When ever I try to start Painter on the work machine I get an error and it refuses to run. I've tried to uninstall/reinstall 3x now. The same CD was used on the home PC and it installed and ran without a problem.

Any ideas?

[burn0ut]

do they have some kinda security system on your work one? might not be allowing you to install correctly ?

i dunno im no computer troubleshooter heh

[smalls]

if you are on a network... there might be a security thing but not exactly like the one burn0ut was talking about.. the network admin might have put some security things on the network to keep people from installing their own stuff for fear of "viruses." at least that is how it was at my school. we could even bring our own floppy disks with out having them scanned and stuff.. so talk to the network admin..
if it is not a network...mmm....maybe your computer doesnt like painter... i have heard of that before..... keke. jk. i dont know if it is not on a network..sorry.. gl though

[NukleoN]

Yep..Painter IS better for drawing.
But don't get me wrong, I love Photoshop for other things as well.

Now as for your work install, check with your IT person, but it should be an easy install. Also, be sure to install the patch before running Painter 6 for the first time. There is a 6.03 patch at www.corel.com. This may not necessarily fix yer problem tho.

Also, have you installed *any* software on your work machine? If so, then the security thing prolly isn't the culprit..try to eliminate variables.

[BooMSticK]

just a quick note... The patch Nukleon mentions is actually version 6.1. While I don't have a clue on why Painter won't install I certainly believe that the patch will not help you in this issue. Hope you get it all solved somehow. Good luck!
,Boom

[Dan3d]

Ok, here is some more information on my problem:

1) I have local administrator rights on my work PC. I've installed all the software, inlcuding the OS on it. The IT guys trust me as I kind of am a "backup" IT guy for the graphics department . So, Painter is installing properly.

2) Here is the error I am getting when I try to run painter:

"Not Enough free Memory to Run Painer."

This is pure garbage! I have my hardrive partitioned 3 ways:

1) Systems - 4 Gigs total with 1 gig free - this partition is for Win2000 and all OS related files.

2) Swap - 750 MB free - This is a swap drive.

3) Media - 19 Gigs with 6 Gigs free - This is where I install all programs and store my files.

Obviously there is enough HD space and, with a half-gig ram, there should be NO "physical" memory problem.

As to Painter being better for drawing, IT IS. I just downloaded a complete set of "markers" for Painter and it is wanderful! But don't worry about me "leaving" Photoshop ... NO WAY! I love it way to much. I've been using it since version 4 (now on 6).

[ June 12, 2001: Message edited by: Dan3d ]

[ewiser]

Painter 6 will only work when you have less than 500meg of memory. They are working on fixing this with version 7.
Just set your memory allocation when using Painter to below 500 meg and it will work just fine. The error message is the tip off to this problem. Kind of a confusing one since it only happens to people that have more memory.

[Dan3d]

Thank you, ewiser! That did the trick.

That has got to be the dumbest thing I have seen in a long time! I cannot imagine a company producing software that will not run if there is TOO MUCH memory allocated ... and the users have to wait for version 7 for a fix? There should be a fix for the current version. Hard drives are cheap and so it becomes easier and easier to allocate memory. Oh, well ...

[Jin]

quote:

---

Originally posted by Dan3d:
Thank you, ewiser! That did the trick.

That has got to be the dumbest thing I have seen in a long time! I cannot imagine a company producing software that will not run if there is TOO MUCH memory allocated ... and the users have to wait for version 7 for a fix? There should be a fix for the current version. Hard drives are cheap and so it becomes easier and easier to allocate memory. Oh, well ...

---

Hi,

If you haven't installed the Painter 6.1 patch, it includes a few fixes and the new Woodcut Effect. It's available on the Corel FTP server at:

ftp://ftp.corel.com/pub/Painter/6.1/

Here are instructions for doing the installation and a precautionary set of steps for making a backup set of Painter 6 default files in case one of them becomes corrupted. If you already have the 6.1 patch installed, it might be good to save these instructions anyway, for a time in the future when you may have to reinstall.
_______________________________

To Uninstall Painter 6, reinstall Painter 6 and the 6.1 patch, and
create a backup copy of the Painter 6 default files:

1. Move any files you created to a folder outside of the main Painter
folders.

2. Uninstall Painter 6.

3. Manually delete any remaining Painter 6 installed folders and files.

4. Reboot.

5. Install Painter 6, then immediately install the Painter 6.1 patch.

6. Reboot.

7. Before launching Painter even one time, create a new folder outside
of the Painter 6 folders and name it something like "Painter 6 Default
Files Backup".

8. Go to the main Painter 6 folder and copy all of the default Painter 6
files.

9. Go to the "Painter 6 Default Files Backup" folder and paste the
copied default Painter 6 files into it.

Now you have a backup set of Painter 6 default files so when one of them
becomes corrupted, which happens on occasion, **with Painter closed** go
to the "Painter 6 Default Files Backup" folder, make a copy of the
appropriate file, then go to the main Painter 6 folder and paste the
copied file into it. This will save your having to Uninstall and
reinstall Painter 6 and the 6.1 patch again if a file becomes
corrupted... and save frustration, too!

Have fun!

[ June 12, 2001: Message edited by: Jin ]

[Dan3d]

Hmmm ... Now I am at home and noticed something a little strange. The copy at work did not work until I set Win2000's virtual memory back to below 500 MB. Now it works fine. At home my Virtual Memory is over 700 BM (virtually the same as I had it set at work) and it works just fine ... hmmm. The only significant difference I see in the two PCs is that the work PC is on a network while the home one is not. Should this make a differnce?

[NukleoN]

Dan,

This is an odd bug, but good to know about. Obvoouisly Painter does work on systems such as your home system, which is why the patch could very well make the difference (since this is a bug). Did you install the patch?

Good luck!

[ewiser]

I don't think the network has anything to do with it. As my copy of Painter runs off my network drive at work also. May be more of a Windows 2000 problem. Painter 6 was released before 2000 was released and there might be some issues there. You might there the 6.1 patch. But I don't think it was designed to address the memory bug. Hopefully with Painter 7 coming out soon some of this will be taken care of. With memory so cheap everyone will have at least 512 meg of ram soon. I know i am looking at the prices and will be adding some more soon.

[ceenda]

Jin: Is this the same jin from the InDepth forum? If so, thanks for the great advice you gave on Painter for me and welcome to the forum, great to have you here.